National Park Service in the Crosshairs after Sexual Harassment Allegations

The National Park Service (NPS) has very quietly hired a crisis communications expert at former posts at the Department of Defense and the military. Tom Crosson is now Chief of Public Affairs & Spokesperson at the National Park Service.

An environmental journalist who is reporting on the NPS scandal involving allegations of widespread harassment contacted me to see if this personnel move is the right thing to do. I answered, “Absolutely, crisis management is not for the inexperienced—and the NPS, like other organizations hunkering down while fighting a crisis, must take decisive action or end up being a perpetual victim that watches a crisis metastasize into a disaster.”

Click here to read more from Scott on how to handle the issue facing the National Park Service.

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